BetterMe
Contact Developer
Thank you for using BetterMe!
If you have any questions, suggestions, or feedback, please feel free to contact us through the following channels.
Your feedback is the driving force behind our progress!
π§ Email
Email: itshareu@foxmail.com
Suitable for detailed feedback, business cooperation, and formal communication
WeChatWeChat ID: itshareu
Scan the QR code to add as friend, please mention "BetterMe"
Scan with WeChat to add
rednote
rednote Account: itshareuTap to open
Scan the QR code to follow us for tips and updates
Scan with rednote to follow
β° Response Time
We promise to respond within 72 hours of receiving your feedback.
For urgent issues, please contact us via WeChat first, and we will handle it as soon as possible.
FAQ
Q: What should I do if I lost my data?
A: Data loss is typically caused by the following reasons:
1. iCloud sync not enabled before uninstalling: Uninstalling the app will clear local data. If iCloud sync was not enabled, data cannot be recovered
2. Switching or signing out of Apple ID: If you don't choose "Keep Data" when signing out of iCloud, synced data may be cleared
3. iCloud sync conflicts: Simultaneous data modifications on multiple devices may cause sync conflicts, and some data may be overwritten
4. Insufficient iCloud storage: When iCloud storage is full, new data cannot be synced to the cloud
Prevention measures:
β’ Enable iCloud sync in app settings
β’ Regularly check if iCloud storage space is sufficient
β’ Confirm data has been synced to cloud before uninstalling the app (check in iCloud settings)
β’ Choose "Keep Data" when switching Apple IDs
If you still have issues, please contact us for assistance.
Q: How can I export my data?
A: We plan to add a data export feature in future updates. If you have urgent needs, please contact us, and we will provide a temporary solution.
Q: Can I get a refund?
A: Apple subscriptions are managed by Apple. Please cancel your subscription in iPhone Settings β Apple ID β Subscriptions. For refunds, please contact Apple Support: https://support.apple.com/
Q: Do you accept feature suggestions?
A: Absolutely! Please let us know your ideas through any channel. We will carefully evaluate them and consider implementing them in future updates.